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For 35 years, Dick Wooden has solved problems for other business owners, helping them choose and implement business systems. He’s become especially passionate in recent years about the importance of building and managing customer relationships.
That passion, informed by extensive knowledge, has made him a trusted consultant to businesses such as:
- manufacturers of paint for automotive, marine, RV, military & aerospace industry,
- food flavor process manufacturers,
- waste-derived alternative fuel systems providers,
- a discrete manufacturer of electric motors,
- water filtration distributor,
- CPA’s and financial service providers.
Services
- Business Relationship Development: Growing a business by providing quality products and services to a targeted market.
- Sales Performance Improvement: More effective lead qualification, a clearly defined selling process, and tools to manage opportunities.
- Customer Experience Improvement: Building long-term customer loyalty.
Professional Background
- BS degree from Michigan State University
- Consultant and systems integrator for 26 years.
- Former principal and current consulting director of Marshall & Poe, LLC—Elkhart business solution provider to small - to medium-sized businesses nationwide
- Coach and business facilitator for local businesses as entrepreneur and owner of Success with CRM Consulting, Inc.
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