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Consultants Roundtable White Papers

Consultants Roundtable Membership covers many different disciplines in substantial depth. In an effort to show some of our expertise, several members are compiling and submitting White Papers that illustrate some of their capabilities. Be sure to check back often as this is being revised and updated continually. We have alligned the White Papers into our Expertise Areas. We also provide a listing by author on the Member Papers page. Please select from these areas:

 

 

Advertising and Media Relations (click the arrow to see the paper)

Title

Author

Summary

Post "9/11" Marketing: Value Received

Jim Dominello

Are you paying "Rodeo Drive Prices" for creative and marketing services that you can get at Target? Worse yet, are you attempting to "build bridges" with your business-to-business customers, using a do-it-yourself kit? As desperate ad agencies scramble to find new clients, this White Paper offers an insider's perspective on current sales and billing practices.

Lessons from the Gulf War - Post 9/11 Marketing

James J. Dominello

What does the 1991 Gulf War have to do with your company's marketing strategies? This brief marketing tip sheet offers seven cost-saving tactics for consumer or business-to-business marketers.

E-Commerce & Information Technology (click

Title

Author

Summary

Before Supply Chain Management

Gene Bohn

A common buzz word today is Supply Chain or Supply Chain Management – and everyone seems to understand the substantial economic benefit of a finely tuned supply chain system. However, before this can be implemented, several cost effective steps need to be functioning. This article discusses these preliminary steps - which may be all you need for now.

To Host or Not To Host – That is the Question

Gene Bohn

When adding Information Technology hardware and software, security, back ups, power, staffing, location, installation, and capacity issues arise. Traditionally, hardware and software was added, lead times of 6 months or more were accepted, and staff was added.  Alternatively, a hosted application where the hardware and software are housed securely off site may answer all the needs at a lower capital and operating cost without staff additions.

Extranets - Accelerate Task Completion for Interorganization Groups

Gene Bohn

An Intranet is a hosted site that is limited to members of a specific group. An Extranet is similar to an Intranet in that its membership is limited, but the members do not belong to a specific group – rather the members are assigned to a specific task and the Extranet facilitates the task's completion. Perhaps an Extranet can be helpful to accelerate specific tasks in your organization.

What is "Broadband" and what is best for Me

Gene Bohn

Broadband is a generic term that refers to conection speeds faster than the 56 k modem can provide. This can be provided by DSL, ISDN, Fractional T 1, Integrated T 1, Full T 1, satellite, and other methods. 

FTP when it is too large to send by E Mail

Gene Bohn

It is easy to send an attachment by e-mail and we all know how to do this. However, when the file is too big for e-mail, and you need the speed of e-mail, FTP may well be the answer. In some cases you may be doing FTP already and not even know it.

Should You Use Voice over Internet Protocol (VoIP) Internally?

Gene Bohn

We hear of VoIP as the wave of the future, and a more cost effective means of providing both voice and data linking within the organization over a single network. A careful examination of all details usually suggests that there are costs involved in upgrading the existing data network, misunderstanding in what is involved, and exaggerated claims. This article is designed to address some of the fundamental steps required to implement and thereby help determine the value of a VoIP conversion internally. This article does NOT address a VoIP phone carrier who provides voice lines into your buildings nor does it discuss the merits of VoIP vs. tranditional carriers. 

Do I need a Server?

Gene T. Bohn

As the business grows, we often feel that we need a server to better manage, share, and control our information. Should a server be deemed prudent, it should be sized for likely future use and "barebones" initial server selection may prove wasteful. While there are benefits of a server, there is also added cost associated with installation and maintenance - and these costs need to be considered when determining the cost / benefit.

What is the Best High Speed Internet Service for Me?

Gene T. Bohn

In recent years, high speed internet service has become more available and in several cases, more than one provider is available. All have their advantages and disadvantages. However, the decision should not be made lightly.

Should I use VoIP when the Internet is the Carrier?

Gene T. Bohn

Many believe that Voice over Internet Protocol (VoIP) is the inexpensive way to make long distance phone calls and they freely use the public Internet as their carrier. No carrier can assure acceptable voice quality if they use the Internet for transport. Internal network hardware required to assure voice quality within the private network is a substantial investment and merely adding the voice tasks to the data network without modification will adversely affect voice quality. This paper discusses some of these limitations and encourages you to review this carefully.

Should I have a Wired or Wireless Network

Gene T. Bohn

When we install or expand our internal Local Area Network, we are faced with the apparent ease and simplicity of a wireless network vs. an apparent harder to install wired network. However, security, dependability, and reliability of wired networks, especially in business situations often favor wired networks. 

the arrow to see the paper)

 

Human Resources and Training (click the arrow to see the paper)

Title

Author

Summary

Employment Discrimination-Are you liable?

Robert F. Conte, Esq.

Workers who bring employment lawsuits to trial are increasingly victorious. In 1994, a plaintiff could expect a 49% chance of winning compared to 70% in 1999.  The study also found that the medium compensatory damages award soared from $127,500 in 1996 to $200,000 in 1999. It is the area of harassment, sexual, racial and others, that has grown the fastest. This article discusses your liability.

Employee Discipline and Termination: Make Sure It's Documented

Robert F. Conte, Esq.

Do not allow yourself to get caught up in the frequent employer dilemma of "we want to discharge this guy (or gal), but we don't have any documentation". The solution is a simple one and it only takes a little time, but the dividends are huge.

Good Interviewing-The best way for hiring

Robert F. Conte, Esq.

Before you decide to hire that promising job candidate, stop, think and ask, is he or she as good in person as they looked on paper? A properly conducted interview is the best and possibly the only way for finding the right job candidate. Asking the wrong questions is not only detrimental to the interview process but it may cause legal problems in the future

Workplace Violence: Causes and Cures

Robert F. Conte, Esq.

Violence in the workplace, virtually unheard of 25 years ago, is now one of the fastest growing types of homicide in the United States. It has become a recurring nightmare for employers and has been labeled a form of Nationwide Terrorism. What should and can employers do and how should they do it?

Meeting OSHA Criteria via an Intranet

Gene Bohn

OSHA requires companies to make much information available to their employees. Typical information includes Policy Manuals that define exactly how a company complies with OSHA criteria and the Material Safety Data Sheets – among other things. Although paper methods are suitable, they are difficult to manage and are subject to continual update. An intranet may be the cost effective solution for this.

How Good is Your Electronic Communications Policy?

Robert F. Conte, Esq.

Innovations in technology continue to have an impact on the workplace. While new technologies allow employer's to increase the efficiency and productivity of their employees, it also creates a distraction and diversion for the employees. An Electronic Communications Policy should be considered to help avoid the pitfalls.

BULLYING: A New Look at Workplace Violence

Robert F. Conte, Esq.

It was recently noted that "bullying in the workplace can lead to stress-related illnesses, absenteeism among staff and increased turnover". A study in England also attributed high blood pressure, depression, high cholesterol and even suicide to this type of abuse at work. Establishing policies that prohibit workplace bullying by monitoring employee behavior is highly recommended.

Family Responsibilities Discrimination - Cases on the Rise

Robert F. Conte, Esq.

Litigation in the area of pregnancy discrimination is on the rise and it is now occurring in a new form … Family Responsibilities Discrimination. A new generation of workers appears to be redefining the concept of discrimination and interpreting how and when it occurs in the workplace. This increase in family value cases is also changing how the employer will respond to and defend same.

Labor Rule Balances the Playing Field

Robert F. Conte, Esq.

The NLRB has rendered a long anticipated ruling on the definition of "supervisors" which may have an impact on union organizing.

Minimize Risk in the Face of Workplace Rumors

Robert F. Conte, Esq.

A recent California Court decision dealing with office romances may cause employers to take a closer look at adopting non-fraternization policies in their organizations.

Survey Says!

Robert F. Conte, Esq.

A recent BNA survey reported findings on how employees view the importance of their personal needs in the workplace and their reason for turning to unions. The results are interesting.

 

Guns Not the Answer when Dealing with Violence

Robert F. Conte, Esq.

A more realistic look at our efforts to control violence in our workplaces, schools and homes. Increasing the use of guns is NOT the answer.

Labor Ruling Balances the Playing Field

Robert F. Conte, Esq.

The NLRB has rendered a long anticipated ruling on the definition of "supervisors" which may have an impact on union organizing.

Management Consultants (click the arrow to see the

Title

Author

Summary

Initiating Supply Chain Management

Gene Bohn

After you have the proper foundations in place, real Supply Chain elements need to be considered – so that your customers, your suppliers, and you all reduce inventory. This "across the chain" inventory reduction is where the major economic benefit is seen

Meeting Quality Criteria via an Intranet

Gene Bohn

Quality Programs like ISO 9000, require companies to make much information available to their employees.  Typical information includes Policy Manuals that define exactly how a company complies with Quality criteria, Inspection Forms, Training Documentation, – among other things. Although paper methods are suitable, they are difficult to manage and are subject to continual update. An intranet may be the cost effective solution for this.

paper)

 

Marketing and Sales (click the arrow to see the paper)

Title

Author

Summary

Customer Relationship Management

Gene Bohn

Make sure your customers enjoy doing business with you by providing them with the information they need when they need it. This is how to attract and maintain customers - by managing the relationship positively.  Here is how to implement this critical aspect.

Quality Management (click the arrow to see the paper)

Title

Author

Summary

Meeting Quality Criteria via an Intranet

Gene Bohn

Quality Programs like ISO 9000, require companies to make much information available to their employees.  Typical information includes Policy Manuals that define exactly how a company complies with Quality criteria, Inspection Forms, Training Documentation, – among other things. Although paper methods are suitable, they are difficult to manage and are subject to continual update. An intranet may be the cost effective solution for this.

 

Need idea-starters for developing your own White Papers? Need to know how your White Paper should be organized? Click here.

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Phone (574) 848 9386  FAX (574) 848 9536  gbohn@ectmichiana.com